Site Terms of Use & Privacy This website enables our users to obtain information on mortgage mis-selling and associated compensation claims in Ireland. When you use this website, either to request services or simply to visit the site, these Site Terms shall apply. The content displayed or contained on this website contains general information only.Law relating to litigation changes constantly and any information contained in this website may not be updated to reflect current law. Similarly, any time periods stated are simply based on our experience and are not guaranteed. The content does not and is not intended to constitute legal or other professional advice nor should such transmission or receipt be taken as creating, a relationship between us and you. If you are not in agreement with the terms or if you are under 18 years of age then please do not use this website. Copyright Unless indicated to the contrary, copyright and other intellectual property rights in the content on this site are owned by or licensed to us. Except as provided by any relevant legal provision, no part of any this content may be reproduced, adapted, stored in a retrieval system or transmitted without the prior written permission of the copyright owner. You may do the following with the content on this site, unless otherwise indicated: (i) store a reproduction of the content on your local computer for the sole purpose of viewing the content; and (ii) print hard copies of the content for informational, non-commercial use. All other rights are reserved. Intellectual Property Rights Notice All trademarks, service marks, trade names and logos contained on this website belong to their respective owners. Limitations and Exclusions Changes are made periodically to the content, and the content could include technical inaccuracies or typographical errors. We may make changes to the content without notice. Alternatively, the content may be out of date, and we make no commitment to update any content. The content of this website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, we exclude, to the fullest extent permissible by applicable law any and all representations, warranties, conditions and other terms (including, without limitation, the conditions of law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these Site Terms, might have effect in relation to the site. Links To This Site We reserve the right to refuse applications to link to our site from people or organisations that we consider unsuitable. For further information or to request permission to link to our site please contact us. Links To Third Party Sites The website may contain links that make it easy for you to visit other people's websites. We do not have any control over these websites and have not necessarily reviewed them or approved of or endorse their content. If you use these links to visit a website operated by someone else, we cannot be responsible for the protection and privacy of any information which users have provided while visiting such websites or any content that it contains. You should exercise caution and look at the privacy statement applicable to the website in question. If you think that the contents of any of the websites we have linked to are offensive, illegal or inappropriate, please let us know and we will review whether we should maintain that link. Governing Law The law applicable to use of the content and to disputes arising out of the content is subject to the laws and courts of Republic of Ireland. Privacy Policy Quartech is committed to protecting and respecting your privacy. When you use our sites and services we want you to be confident that your personal information is safe and secure. The Terms and Conditions on this site explains the following: (i) how we collect your personal information (i) what personal information we collect (i) how we use your personal information (i) who we share your personal information with Who we are We are Quartech Services Limited, registered in Ireland, CRO Number 585124. Contact welcome@misselling.ie. How we collect information about you We may obtain personal information from you through our websites, call centre, the information YOU supply us and information supplied to US by financial services providers and Debt Servicing Firms, etc. What personal information do we collect Information about you and your claim The information we collect may include your name, address, contact details (such as email address and phone number) and details relating to YOUR mortgage. Website Cookies We may use cookies. A cookie is a small amount of data which is stored on your computer's hard drive which is revealed to us when you use this website. We also use cookies to track the interest of our users so that we can subsequently enhance their experience on our website. You can refuse to accept cookies by configuring your web browser not to refuse the setting of cookies, although this may affect your ability to access or use this website. For more information on cookies please refer to: www.allaboutcookies.org How do we use your personal information We use your information: (i) to process a complaint on your behalf, ultimately to the Financial Services and Pensions Ombudsman (FSPO); and (ii) to provide you with the information, products, and services that you request from us. Marketing and communication We may use your personal information to provide direct marketing advertisements and communications to you via social media and internet sites. Who has access to your personal information We will only share your personal information with our data processors for the purposes of processing YOUR claim. We will not share YOUR data with anyone else except the FSPO and YOUR relevant financial services provider. Quartech employs the services of Sremium Limited (http://www.sremium.com) to process some of your data and Datascan Document Services (https://datascan.ie) to digitise content received from financial services providers. Storing your information Where we store your Information The data that we collect from you will be stored inside the European Economic Area (“EEA”). We will comply with European requirements. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy. Securing your Personal Information Your personal data’s security is very important to us. This is why, where it’s appropriate, our Sites use Hypertext Transfer Protocol Secure (HTTPS) to help keep information about you secure. However, no data transmission over the internet can be guaranteed to be totally secure. Although we will do our best to protect your personal data, we can’t guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we’ve received your information, we use strict procedures and security features to try to prevent unauthorised access. How long do we store your Personal Information We keep your information for a specified period to deal with your enquiry and undertake the necessary processing of your complaint. Changes to the privacy policy Any changes we may make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. Contact us Questions, comments and requests regarding this policy are welcomed and should be addressed to welcome@misselling.ie.